Shipping policy
Shipping Policy
Thank you for shopping with AAA Bright Creation LLC! Below is our shipping policy to help you understand how we handle and deliver your orders.
1. Processing Time
All orders are handmade with care. Please allow 3–5 business days for processing before shipment.
During high-volume seasons or sales, processing times may be extended slightly. We will notify you of any delays.
2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and order weight.
We currently ship within: U.S. and Canada]
Estimated delivery times:
Standard Shipping: 3--7 business days after processing
Expedited Shipping: 3--4 business days after processing
Note: Delivery times are estimates and may vary depending on postal service and location.
3. Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking information to update.
4. Shipping Carriers
We primarily use USPS, but may also ship via UPS or FedEx depending on what’s best for your location.
5. Incorrect or Incomplete Address
Please double-check your shipping address before placing an order.
We are not responsible for orders sent to incorrect or incomplete addresses.
If a package is returned to us due to address issues, reshipping fees will apply.
6. Lost or Damaged Packages
AAA Bright Creation LLC is not liable for lost or stolen packages once they are marked as "delivered" by the carrier.
If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and a photo of the item (if damaged), and we’ll work with you to resolve the issue.
7. Local Pickup or Delivery
We offer local pickup in Brooklyn by appointment ONLY. Please contact us to arrange details.
Questions?
Feel free to reach out to us at: thethreebrightlight@gmail.com with any shipping questions.
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Let me know if you want to include free shipping offers, local delivery, or shipping to military addresses!